Understanding the benefits of desktop CTI is crucial in the development of a desktop telephony application. Revolution Software has taken years of listening to customers wishes and combined that with our fundamental understanding of software and telephone systems to create a revolutionary program, Rapport for TAPI. The first thing about Rapport for TAPI that you will notice is the interface - small windows which are always on top of your Windows 95, 98 or NT Desktop. We were committed to creating a unique, non-intrusive interface. Unlike other desktop telephony applications, Rapport for TAPI never takes control of the users PC unless you specifically request it to. When a call gets transferred to your phone, Rapport for TAPI displays CallerID information, or simple notification if Caller ID is unavailable, in one of the windows and you can elect to take the call or not. The focus of your operating system will continue to be the application that you are working on until you say otherwise. Openness was another concern of ours. We understand that you want a telephony application to work with, and enhance, your existing software. Therefore, we have created a very open application. To telephony enable your applications you can pick from popular predefined programs, define your own, create keyboard macros, use DDE programming, Paste Link, dial from the clipboard, or Drag and Drop. If you are a developer you can actually make it seem as if your application supports a complete implementation of TAPI with only a few lines of code. There is no need for you to deal with the complexities of TAPI, we've built the engine, all you need to do is stick it in your car.
Additional Information
Product Category: Operating Systems
Manufacturer ID: 184277
CTI, TAPI, Rapport, Call Control, Computer Telephony, Call Accounting, Nortel, Nortel Networks, Norstar, TSAPI, Lucent, Avaya, NEC, PBX, Telco, Contact Management, Screen Pop, Lookup, Desktop, Telephony, tools, BCM, Enterprise, Edge, Meridian 1
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