There are over 40,000 flower shops in the U.S. today. The products offered vary from the most basic mass production wire service design, to the most exotic and custom-made arrangements. With so many choices, whom will consumers turn to? In whose hands will the flower buyers of today and tomorrow put their trust and confidence?
The answer is simple, or is it? The consumer is looking for a florist that will deliver consistently not only the freshest product around, but also the creativity in design that will brighten up any occasion. Flowers are a gift expression; they are more than just a decorative accessory. Our consumers are looking for a florist that is capable of delivering his words, feelings and thoughts, just as he or she meant for them to be delivered. And to top it all off, they are looking for a florist who will stand 100% behind their product. That is why Flowers Direct is able to satisfy the flower sending needs of our customers. Our customer base is not only growing every day, but we have become experts at translating words into flowers.
We are continuously improving our systems and service, we have professional floral consultants ready and willing to service our customers. We have added the convenience of 24 hours, seven days a week service. The benefit of all these services is that we are fully compatible and data can be transferred more quickly and more efficiently.
Our Direct from the Farm Program diligently works to bring the freshest product from our farms in South America to our customers. Today, it takes us only three days at the most to deliver the cut product. This is two days less than the industry standard. Our goal is that every Flowers Direct order will be filled with the freshest product, using the best flower food by the most knowledgeable florist.
So what does this all add up to? Simple, 100% total customer satisfaction. And that is what we're all about. We work very hard not only to service all our customers, but to make the name "Flowers Direct" synonymous with quality, service and value. We are looking forward to becoming America's largest florist. Not because we sell more flowers than anyone, we want to earn that reputation, one satisfied customer at a time.
Date Added to Directory: 6/19/2002, Current Content: 8/20/2008, Days in Directory: 2254
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